How can your receptionist be used for more administrative tasks?

Companies that regularly receive customers know that a good visitor registration can be of enormous importance. Even though these registrations often require valuable time from your administrative staff. By using a digital reception you are not only going to relieve your employees. The system can also be used as a concrete measuring device for the optimization of your customer service. You will find out which customers visit your company, which profiles visit your company most often, etc.

In this blog you will discover what a digital reception is exactly, how this registration system works and 5 reasons why this digital reception is indispensable.

What is a digital reception?

A digital reception desk is a touchscreen or kiosk placed in the entrance hall of a building for guest sign-in. Many people think that the touchscreen will replace the friendly receptionist. Of course this is anything but true, it ensures that your employee can be relieved of some reception tasks and has more time for other things such as administrative work. Of course there is the option of fully digitizing the registration process, but more often it is seen as an added value in the reception of your guests.

How does the sign-up system work?

Upon arrival at your business, the customer can start registering via the touchscreen/kiosk. Some necessary information is requested, including the reason for the visit and who is authorized to receive the business. Once these details are filled in, the correct contact will be notified of their visit by email or text message.

5 reasons to choose a digital reception

1.Receive 7/7 visitors with the help of the digital registration system.

2.With a digital visitor registration you know at all times who is present and you keep an up-to-date overview.

3.The system complies with the AVG privacy legislation. This means that visitors cannot see who has already registered.

4.A simple and efficient way of registration.

5.Ecological system. No more unnecessary paper registration lists.